Billing Satisfaction Scorecard

Developed through working with 1000+ subscription businesses

This Scorecard has been designed to show subscription based businesses how well their current billing solution supports their business growth and provide instant, actionable steps on how to improve

  • It takes just 2 minutes
  • It’s completely free
  • Receive customised results instantly

How it works

This scorecard was built to help businesses identify how effective their current billing setup really is.

Answer 25 yes/no questions

These targeted questions reveal strengths and weaknesses in your current system.

Receive your results

Your answers feed into our scoring system across five key categories, giving you a clear picture of where you stand.

Action steps

Based on your score, we’ll provide practical next steps to elevate your billing operations and achieve better outcomes.

You’ll be scored based on the following key areas:

General Satisfaction

Day-to-day confidence in your billing system. Accuracy, reliability, and ease of use should be the foundation of any billing solution.

Functionality & Performance

A good system doesn’t just work—it works for you. Automation, flexibility, and robust features can be game-changers for subscription growth.

Growth & Business Impact

Does your billing system fuel your expansion or hold you back? Scaling, reporting, and integration are crucial for long-term success.

Cost & Value

It’s not just about price—it’s about whether your billing system justifies its cost in terms of increased revenue, saved time, and peace of mind.

Future Considerations

Where do you go from here? Identify which features, improvements, or next steps would help you get the most out of your billing solution.

© Copyright 2025